Hello friends! We’re so excited to announce on-site shipping team roles at our workshop/warehouse on Boston’s South Shore.

Helen Milan is a rapidly-growing lifestyle brand and an emerging leader in high-end, low-waste online retail. We are building a small, talented team that approaches everything we do with an entrepreneurial mindset. We’re currently looking for Shipping Team Members whose primary responsibilities are wrapping/packing orders.


Shipping Team Members work in our warehouse/office on Boston’s South Shore in Massachusetts. Candidates need to live within 30 minutes of Pembroke, MA.

This hands-on role requires an energetic and meticulous person who loves wrapping gifts for friends and family.

Shipping Team Members are the Helen Milan brand:

  • Experience Creation. Receiving a Helen Milan package is not your average mail day. Your obsession with aesthetics and attention to detail are vital to this role as you prepare and package every order with love.
  • Product. Receive, stock, and stack products.
  • Be a part of the vision. Develop an understanding of the Helen Milan brand and apply that knowledge to every aspect of the role.
  • Be prepared. With rapid growth comes unpredictability. Be flexible and be prepared to go with the flow in an ever-changing environment.


  • Process open customer orders
  • Review orders for accuracy before fulfillment
  • Package and label orders for shipment
  • Answer customer inquiries regarding open orders or order cancellations via Helen Milan Orders e-mail
  • Prepare order documentation
  • Wrap products and package them in line with Helen Milan aesthetic codes
  • Other duties as assigned

Must-Have Skills:

  • Attention to detail
  • Gift wrapping expert
  • Knowledge of the zero-waste lifestyle or a desire to learn


  • High school diploma, GED, or equivalent
  • 2 to 3 years of retail or customer service experience preferred (with employer references)

If you are interested in a career with Helen Milan, email your CV to with the subject line: APPLICATION FOR SHIPPING TEAM MEMBER

Know someone who would be perfect for a position with us? Please pass it on!


  • Wraps and packages products for Helen Milan, an online homewares store.
  • Packages have a specific aesthetic that needs to be learned.
  • Meets specifics of customer orders.
  • Manages time and meets efficiency goals.
  • Monitors product quality.
  • Utilizes continuous improvement mindset and assists in identifying opportunities to improve processes.
  • Maintains a clean and tidy work area.
  • Jumps in and helps where needed!

If you are interested in a career with Helen Milan, email your CV to 

Know someone who would be perfect for a position with us? Please pass it on!